Can a CRM Really Fix My Sales Team?
18 October, 2022
How Do I Calculate the Right Sales Pipeline Volume?
17 November, 2022
How to Create Bottom-up Revenue Goals that Make Sense
It’s that time of the year. Sales leaders are in the trenches with their salespeople driving hard to finish a strong Q4 and executives are looking forward as they establish their 2023 annual revenue goals.
I have observed business owners and executives, in the small and mid-sized business target market, falling into two different groups as they review how their current year has played out. While Q4 is still active, it is wise to continue to forecast by taking into account current sales pipeline volume and deal positioning.
The group that is on track to meet its revenue target took a logic-driven approach to develop its goal. This approach resulted in their sales leaders being equipped to develop cohesive sales plans that account for various revenue goal segments. The key to this success is that these sales leaders were also effective at implementing and executing their plans.
The other group took a top-down approach to establish their revenue goals leaning on what they ‘thought’ was possible.
These growth trajectories are seldom achieved and cause great frustration within your team.
The bottom line… a top-down approach to setting revenue goals doesn’t work. If you are heading into 2023 using this approach, you are setting yourself and your sales team up for failure.
Now is the time to slow down to take a more strategic approach that will give your company a realistic revenue target built on more than the hopes of leadership.
In this blog, I share the knowledge I’ve built up over decades with the objective to help you build a revenue target that you can believe in. Once you’ve developed a logic-driven revenue projection, you’ll have the foresight to align your business to achieve expected result. Let’s get started.
Bottom-Up Approach to Revenue Goal
I have rescued many doomed sales pipeline efforts that were aimed at chasing after a revenue goal that they simply were never going to hit.
Some revenue targets that come to mind are 50% growth or doubling sales from last year without anything changing to make it possible like additional sales staff, new product offerings, a solid marketing plan, or some sort of acquisition to accelerate growth.
Don’t do that.
“When taking a bottom-up approach, you’re not starting with your desired revenue target and you’re ending with a number that can be strategically achieved through effective planning and execution.”
Step 1: Calculate Base Revenue
Your first step is to define “base revenue”. Base revenue comes from your current customer base and the work you already contracted. Whether your business model has a recurring revenue stream or not, a business can look at its historic trends to determine what its current customers are likely to produce.
As shown on the Waterfall Chart below, this figure is made up of the first two contributors:
⦁ Current Customer Base ($15M)
⦁ Customer Retention Loss (-1.5M)
Don’t miss accounting for retention loss. For some companies, this is a small impact, but for others, the nature of their Customer Life Cycle can result in a notable loss that cannot be avoided. In either case, it’s important to recognize the net effect of what is reasonable to anticipate from your base revenue.
Step 2: Current Customer Organic Growth
Next, it’s time to isolate what is expected out of your current accounts in terms of organic growth. This is in addition to your base revenue anticipated year-over-year.
As shown on the Waterfall Chart above, this figure is represented as the third contributor:
- Current Account Growth ($2.1M)
While I refer to this growth contributor as organic, it requires strategic planning, implementation, and execution to bring it into reality. Expanding growth from existing customers tends to be low-hanging fruit in most organizations.
I routinely find untapped opportunities in this segment due to a lack of sales focus on how to expand wallet share through strategic account planning, quarterly business reviews (QBRs), etc. The real missing link is often the absence of effective sales leadership focus.
In the small and mid-sized business sectors, this is commonly due to the owner or top executive being the resource that owns sales leadership and them being spread too thin. These needs are the basis for why I transitioned my VP Sales career into a Fractional VP Sales practice. I can help you fill these gaps that have the largest ROI impact!
Step 3: New Logo Growth
Next comes the layering of a New Logo or Net New growth. As shown on the Waterfall Chart above, this figure is represented as the fourth contributor:
- Net New Accounts ($2M)
One of the first things you must consider is the history and current state of your market.
You can’t expect to land twice as many accounts if they don’t exist. similarly, you can’t expect your industry to heat up and outpace the rest of the economy.
The ability to generate steady lead flow for your Net New calculation tends to be easy to derive.
It is imperative that you develop a cohesive partnership between your sales and marketing functions to generate effective lead-generation results that can feed your sales pipeline. You’ll find the following information helpful about guidance on how to approach this development process by accessing my previous blog entitled, How Do I Engage Sales in Lead Generation?
Step 4: Strategic Growth Initiatives
The last growth factor is supplemental Strategic Growth Initiatives. These serve as the stop-gap between what executives are resolved to achieve for their growth trajectory and what is reasonable to expect from their sales and marketing teams.
As shown on the Waterfall Chart above, these are the last two contributors:
⦁ New Product or Service ($1.2M)
⦁ Business Acquisition ($3.2M)
Take some time to think about your own product or service offering or any new products you are launching. Are you adding anything new? How do you stack up against the competition?
Other tactics may be strategies you deploy that impact pricing or deal size by asking yourself a series of questions such as… Do you need to raise or lower prices? Do you plan on adding a new offer that you anticipate will increase the amount you expect to sell? What are your competitors doing to take market share?
When all the above strategies are exhausted, that’s when an acquisition may need to be considered. Digging into this topic calls for an entire article on its own, so I’ll leave it at that!
A Revenue Goal You Can Trust
Remember, Bottom-up vs. Top-down when establishing your new fiscal year revenue goals. Even though it takes some time and hard work to arrive at a logic-driven number, it pays in dividends! Business leaders will have renewed confidence; your teams are on solid footing to create proactive plans, and everyone is moving in the same direction. This momentum is critical in positioning your company for success in the new year.
If you are finding yourself questioning the strength of your sales pipeline and wondering why projections seldom line up with your actual revenue, please contact us. You may connect with me through any of these methods: (404) 271-6767 or dan@transcendentsales.com or book a call through my Scheduling Tool.
I also invite you to follow me on LinkedIn to gain exposure to future article posts that will offer more valuable selling insights.
Another helpful resource I offer is a custom report you will receive after investing 2-minutes taking my SALES AGILITY ASSESSMENT. It’s filled with tips on how to optimize your sales environment based on your unique responses, making the report individualized and insightful!
Dan Mahony
President
I am part of a national group of Senior Sales Leaders who collaborate to share insights like the examples shown in this article. We formed because of our shared passion to help business leaders exponentially grow their revenue.
